IMPACT OF INFORMATION TECHNOLOGY ON THE MODERN DAYS BANKING SYSTEM A CASE STUDY OF GUARANTY TRUST BANK
IMPACT OF INFORMATION TECHNOLOGY ON THE MODERN DAYS BANKING SYSTEM A CASE STUDY OF GUARANTY TRUST BANK CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY One of the modern yardsticks used for rating a modern business enterprise is its (ICT) infrastructure layout this is an indication of the importance of ICT for business establishment banks in particular adopt information and communication technology, to improve, the efficiency and effectiveness of services offered to customers, improve business processes as well as to enhance managerial decision making and wok group collaboration. This helps strength their competitive positions in rapidly changing/emerging economics environment organization and technological factors can change quickly sometimes unpredictably thus the growth of any enterprise is tired of retaining loyal customers improv...